Viasox Terms and Services

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Viasox. The collective work includes works that are licensed to Viasox. Copyright 2019, Viasox ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Viasox or purchasing Viasox products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Viasox or to purchase Viasox products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Viasox. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks, and trade names of Viasox used on the site, including EasyStretch™, are trademarks or registered trademarks of Viasox.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Viasox disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Viasox does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Viasox does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Viasox shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Viasox has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Viasox product is mistakenly listed at an incorrect price, Viasox reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Viasox reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Viasox shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Viasox without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice Viasox may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Viasox.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Viasox or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Viasox Refer-a-Friend Program Terms & Conditions
As a Refer-a-Friend member (a “Referrer”), you are subject to Viasox’s Terms of Use and Viasox's Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for Viasox's Refer-a-Friend program:
    • Qualified Referral. A Qualified Referral is defined as a purchase made at www.Viasox.com by a person (a "Referred Customer") who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals.
    • Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address).
    • Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must complete an order greater than $20 in total value, minus all fees including taxes, discounts, shipping, returns, chargebacks, fraudulent payments, and/or other 3 rd party fees.
    • Reward Payments. Rewards are payable in increments of $10. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards.
    • Eligibility. Eligibility is limited to individuals only. Viasox’s Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as determined in Viasox’s sole discretion. (Corporations are not people, my friend!)
    • No Spam. You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Viasox’s Refer-a-Friend program.
    • Right to Close Accounts. Viasox reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Viasox Refer-a-Friend program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.
    • Right to Cancel Program or Change Terms. Viasox reserves the right to cancel the Refer-a-Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.
What if I received a damaged or defective item?
Please immediately contact our support team support@viasox.com for all damaged and defective items on arrival

 

Indemnification
You agree to indemnify, defend, and hold harmless Viasox, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Viasox may link to sites operated by third parties. However, even if the third party is affiliated with Viasox, Viasox has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Viasox. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Viasox seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). By subscribing to Viasox, you agree to the above terms an understand the following:
If you have any concerns or problems with your order, please contact our support team immediately. If you cancel your subscription, Viasox does not have any authorization or access to your customer profile. This meaning, we cannot process any refunds, ship out replacements or rectify any account problems. If you do not receive your order within 11 business days, you must contact our support team by the 15th business day of your billing date. If you do not contact the support team within that period, no action will be taken otherwise.

Mobile Terms of Service Viasox
Last updated: Feb. 9, 2023 The Viasox mobile message service (the "Service") is operated by Viasox (“Viasox”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.By consenting to Viasox’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Viasox through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Viasox. Your participation in this program is completely voluntary.We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.You may opt-out of the Service at any time. Text the single keyword command STOP to +18778258020 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Viasox mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.For Service support or assistance, text HELP to +18778258020 or email support@viasox.com.We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Return Process
  1. Initiate a Return: Customers must contact our customer service team to open a money-back dispute.
  2. Return Shipping: Customers are responsible for paying the return shipping costs. Viasox does not cover this fee.
  3. Inspection: Upon receiving the returned product, we will inspect it to ensure it meets our return standards. This inspection is at our full discretion.
  4. Refund Decision: We reserve the right to approve or decline the refund for any reason. If the product meets our standards, the refund will be processed. If not, the refund request will be declined.

Membership Terms and Conditions
Part of the Services may include access to “Viasox VIP Club,” a members-only offering that provides exclusive benefits for an annual price (the “Membership”). For more information on the Membership, including current benefits, pricing, and how to sign up for the Membership, please see our Membership FAQs

Fees and Renewal. You must pay the Membership fee stated in the FAQ page found here, before receiving any benefits of the Membership. From time to time, we may change the fees for the Membership without notice to you. The Membership fee is non-refundable except as expressly set forth in these Membership Terms and Conditions. Taxes may apply on the Membership fee, and any taxes will be added to your order. If all eligible payment methods we have on file for you are declined for payment of your Membership fee, you must provide us a new eligible payment method promptly or your Membership will be canceled. If you provide us with a new eligible payment method and are successfully charged, your new Membership period will be based on the original renewal date and not the date of the successful charge.
UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU. For clarity, your Membership will automatically renew for an additional period equal in length to your initial Membership period until you cancel it using the payment method you have provided (i.e., if you initially paid for an annual Membership, at the end of your initial Membership, your Membership will automatically renew for another year).
Changes to Membership Terms. We may in our discretion change the terms of our Membership program. Any changes will be made to this page or the FAQ page linked above and will be effective as of the date of posting. Your continued Membership after we post updated terms constitutes your acceptance of the changes. If you do not agree to the changes, your only recourse is to cancel your Membership.
Termination by Us. We may terminate your membership at our discretion. If we do so, we will give you a prorated refund based on the number of full months remaining in your membership subscription. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of your Membership, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
Store Credits. As a benefit of your Membership, you may receive store credit, which can be used only to purchase products or services on our website. Any store credits will expire 180 days after the date you earn or receive the store credit. If you do not use your store credit before it expires, you forfeit your right to use it. Store credit may not be exchanged or redeemed for cash or gift cards.
Geographic Limitations. Please note that the membership program is only available to customers in United States and Canada.
Limitation of Liability. IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS SET FORTH IN THESE TERMS, OUR TOTAL LIABILITY IN CONNECTION WITH YOUR MEMBERSHIP, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID TO US. THIS LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR MEMBERSHIP.

Customer Reviews

Overall rating: 4.8 / 5 from 129391 reviews.

Customer photo review of Deep Sea Ankle Compression Socks

These socks are the most comfortable, cushioning socks I have ever worn. Not too warm either. Plus now I wear them with my walking shoes.

Deep Sea Ankle Compression Socks

Customer photo review of Llama Love Compression Socks

Awesome. Always struggled to keep my socks up but no more. Photo was taken after 5000 steps up 70 flights of elevation!!!So comfortable, stylish, and keep my blood flowing (I have brutal varicose veins and the valves just don’t work to keep blood going back to my heart. Checked the ads out for a few years before I purchased and am so glad I finally bought some. I see more in my future.

Llama Love Compression Socks

Customer photo review of Koi Blossoms  Ankle Compression Socks

For the lovers of Koi and everyone else! Beautiful colors and design will brighten your summer wardrobe without the heaviness of traditional compression socks. This pair is a pivotable piece in my Viasox rotation!

Koi Blossoms Ankle Compression Socks

Customer photo review of Joy Ankle Socks

Ever since I discovered Viasox, they’re the only Sox I wear. I love the ankle Sox for the summer. The extra cushion on the bottom keeps my feet and legs comfortable all day long and the patterns are so bright and comfortable. I always get compliments whenever I wear them on the fun patterns.

Joy Ankle Socks

Customer photo review of Northern Lights Compression Socks

It has reduced the swelling in my legs . Easy to put on. I especially like the padding on the soles I didn't know my feet could be so happy. I love my new socks

Northern Lights Compression Socks

Customer photo review of Water Lily Compression Socks

My first pair of compression socks. They get my legs a distinct cooling sensation. And love the “Monet” print of water Lillie’s. The blue green pattern goes with many outfits. I do have a gripe. I never got a second pair free as was the deal offered. Think I didn’t see the fine print of input needed on the order. Perhaps send me a voucher for the free pair. Do need a neutral color now and one with white background and red roses.

Water Lily Compression Socks

Customer photo review of Sweet Roses EasyStretch™ Socks

I received these for Mother's Day and love them. Cute pattern along with complete comfort. Total win.

Sweet Roses EasyStretch™ Socks

Customer photo review of Good Grief EasyStretch™ Socks

Cute Sox! They are warm and soft keep me warm plus they are Charlie Brown how cute is that!!

Good Grief EasyStretch™ Socks

Customer photo review of Mystery EasyStretch™ Socks

I received these Heather Gray socks as one of my Mystery options. They keep my legs warm, energized and ache free!

Mystery EasyStretch™ Socks

Customer photo review of Black Ankle Compression Socks

I admit it - I was a skeptic. With a new diagnosis, I.felt too young for compression socks, cankles or any of this and even worse, dejected that the over run of the mill, avaiable everywhere kind actually made my feet worse. The swelling, the burning and the heaviness was intolerable. The algorithm gods sned this ad into my feed and I thought: "what have I got to lose? It's buy one, get two free?"..they look like normal socks and even have a fun variety of designs to go with your mood for the still young at heart. So, I bought them. WOW... is all I can say! It's a whole new world and it truly made a difference in a short time. I JUST BOUGHT 6 MORE and they came today. I have happy feet today! Highly recommend. Money well-spent and I wear them everyday now. THANKS for this great product!

Black Ankle Compression Socks

Customer photo review of Spring Picnic Ankle Socks

I love all the bright colors in this beautiful pattern! They look great and my feet feel even better! The ankle Sox are a fun and comfortable option for these hot summer days! Every time I put on a pair of Viasox I’m so thankful I found them!!

Spring Picnic Ankle Socks

Customer photo review of White Compression Socks

Best compression socks I have ever had. Not so tight they cut into your legs. Very comfortable to wear all day long. I absolutely love my Viasox compression socks 😍

White Compression Socks

Customer photo review of Butterfly Compression Socks

It is soft and easy to put on. If used consistently, the pain will be slightly reduced.

Butterfly Compression Socks

Store owner replied: Loreli, so glad they are soft and easy to put on for you, and we hope the pain keeps reducing the more you wear them, thank you for sharing!

Customer photo review of Mom's Bouquet Ankle Compression Socks

I love Viasox - both ankle and leg compression styles - and will only wear these now. Even though I don’t have edema, my legs feel tired after my 5-7 miles I walk daily. These are like a hug for my legs & feet!

Mom's Bouquet Ankle Compression Socks

Customer photo review of Coral Daisy Ankle Compression Socks

I LOVE my Viasox! Even though I don’t have edema/swelling issues in my legs, ankles, or feet, I bought them because I walk 5-7 miles per day. I’m 65 and both the ankle compression and knee compression socks feel like a supportive hug for my legs and feet. And the designs are so cute and colorful! I’m throwing away all my other socks and will wear Viasox from now on.

Coral Daisy Ankle Compression Socks

Customer photo review of Classics Ankle Compression Socks Bundle 3-Pack

My feet were so swollen, since wearing these socks the swelling as gone down. They are so comfortable and supportive, best socks I have ever tried . Great Job, Tonya

Classics Ankle Compression Socks Bundle 3-Pack

Customer photo review of White Ankle Compression Socks 5-Pack Bundle

These compression ankle socks are great! They are very comfortable and easy to put on. I have a chronically swollen ankle from a past injury and they provide great support when I’m walking.

White Ankle Compression Socks 5-Pack Bundle

Customer photo review of Purple Moon Compression Socks

I’m on the Amalfi Coast in Italy. I walked all over Positano one afternoon and forgot to wear my Viasox. Needless to say, my feet & legs were throbbing. The next day, I wore them to Ravello, another town. It felt like I was wearing a hug. They kept me comfortable all day with no leg fatigue at all. I intend to buy more in the future.

Purple Moon Compression Socks

Customer photo review of Sunny Days Ankle Socks

First off they were for my daughter not me. The socs are very nice but even a small/medium is to large for a 8 1/2 shoe size lady. Also they had no compression. I called customer service and when he looked at my order he realized we didn't order the right socs so he kindly placed and order for the right socs. They are sitting in the mailbox down the street. I hope they are right now. Thank you Carol Bonham

Sunny Days Ankle Socks

Customer photo review of Butterfly Compression Socks

Love them! They are comfy, and dont pinch or are too tight, but still give support for circulation. Others left rings around my calf and became painful over the day. These are good quality and fit perfect. I'm 6'4" with a size 12 shoe. The lg/xl were excellent.

Butterfly Compression Socks

Customer photo review of Spring Picnic Ankle Compression Socks

Soft and cozy but I am finding them a little too warm when it gets hot outside. Inside work can get really warm.

Spring Picnic Ankle Compression Socks

Customer photo review of Beagle Ballet Ankle Compression Socks

This is just one pair. I bought like 12 pair.. gave a couple as gifts and kept the rest for me. ❤️. Very comfortable. The longer compression socks are excellent. Bought a pair off the scrub bus and have looked for them since.. thank you

Beagle Ballet Ankle Compression Socks

Customer photo review of Royal Purple Ankle Compression Socks

Absolutely LOOOOVE these socks! They really do make a difference when wearing. They add support and cushion and prevent my feet from getting sore when standing or being active for several hours.

Royal Purple Ankle Compression Socks

Customer photo review of Black Grey EasyStretch™ Socks

These are my favorites. I feel like a kid again wearing them (shoutout to the munchkins). Plus, I enjoy the support/comfort the socks provide for my ankles!

Black Grey EasyStretch™ Socks

Customer photo review of Floral Ankle Compression Socks

I love, love my 4 pairs of ViaSox shorties!! They work as well as my ViaSox full-length ones in keeping the swelling down and pain in abeyance. They are comfortable and fashionable, and are easier to pull on than expected. In short, they’re worth the price, and I love their BOGOs!!

Floral Ankle Compression Socks